Privacy Policy

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The StoreGenius Grocery Loyalty Program ("the Program") values your privacy. This policy explains how we collect, use, and protect information obtained through your participation in our loyalty program and related SMS communications.

We collect the following information when you enroll or interact with the Program:

• Your mobile phone number
• Enrollment details such as your name, email, and store account information (if provided)
  Any information you provide in response to promotional messages or support inquiries
  

The information we collect is used to:

• Deliver loyalty rewards, digital coupons, and promotional offers
• Provide updates on your loyalty account (e.g., points balance, earned rewards)
• Send reminders about in-store events, seasonal deals, or special promotions
• Respond to your inquiries and provide customer support
  

Your information will not be used for unrelated marketing purposes without your explicit consent.

We do not sell, trade, or share your personal information with third parties except:

• When required by law or to comply with lawful requests
• When necessary to operate the Program (e.g., with trusted service providers who assist in delivering SMS messages securely)
  

We implement appropriate safeguards to protect your personal information. However, please note that data transmitted via SMS cannot be guaranteed to be completely secure.

We retain your information only as long as necessary to operate the Program, provide you with benefits, or as otherwise required by law.

• You may opt out of receiving messages at any time by texting STOP.
• For assistance, text HELP or contact us at support@storegenius.ai.
• You may also request information about the data we hold on you or request its deletion, subject to legal requirements.
  

We may update this Privacy Policy from time to time. Updates will be posted at: https://storegenius.ai/privacy-policy. Continued participation in the Program after updates indicates your acceptance of the revised policy.

For questions regarding our privacy practices, please contact us at support@storegenius.ai.